Physiotherapy after a workplace injury
If you’re hurt at work in BC, WorkSafeBC can cover physiotherapy as part of your claim.
You don’t need to see a doctor first. Once you’ve reported your injury and have a claim number, you can book straight in.
Our focus is getting you back to your duties safely, whether that’s a desk job, a warehouse shift or anything in between.
We send WorkSafeBC the reports your claim needs, so you can focus on recovering.
How to get started
Four steps. You can usually start within days of your injury.
- 1
Tell your employer
Report the injury to your supervisor or first aid attendant as soon as you can.
- 2
Report to WorkSafeBC
Start a claim online or call Teleclaim at 1-888-967-5377 to get your claim number.
- 3
Book your visit
Book online or text us. No doctor’s referral needed.
- 4
Start treatment
We assess your injury, start treatment and send WorkSafeBC the reports your claim needs.
Workplace injuries we treat
The most common injuries we see from work.
- Lifting injuries
- Lower back strains
- Neck and shoulder strain
- Repetitive strain
- Wrist and elbow pain
- Shoulder pain from overhead work
- Slips and falls
- Knee and ankle sprains
- Desk-related pain
- Muscle strains
Don’t see your injury? Call 604-428-3266 and ask.
Bring these to your first visit
That’s all you need to start WorkSafeBC physiotherapy.
WorkSafeBC claim number
You get it when you report your injury.
BC Services Card
Or your Personal Health Number.
Date of injury
And how it happened at work.
Your job duties
So we can plan your return to work.
WorkSafeBC physiotherapy questions
Here are some of the most common questions patients ask.
If you don’t find the answer you need, feel free to contact us!
Do I need a doctor’s referral for WorkSafeBC physiotherapy?
No. You can see a physiotherapist without a doctor’s referral. You do need a WorkSafeBC claim number before your first visit.
How do I get a claim number?
Report your injury to your employer, then start a claim with WorkSafeBC online or by calling Teleclaim at 1-888-967-5377. Tell them you need a claim number for treatment.
What if my claim hasn’t been accepted yet?
Call or text us. We’ll explain your options while WorkSafeBC makes a decision on your claim.
Will I have to pay anything?
For an accepted claim, WorkSafeBC covers your physiotherapy. We’ll confirm the details before your first visit so there are no surprises.
Hurt at work? Let’s get you back to it.
No referral needed. Bring your WorkSafeBC claim number and we’ll take care of the rest.